After graduating from the Olin Graduate School of Business at Babson College, Justin joined the family home care agency as Director of Business Development and Marketing. Justin took the helm in 2015, and remains focused on the guiding principles of its founder: to provide quality care to clients in the comfort of their own homes. Justin is active in the community as a member of BayPath Elder Service’s Area Agency on Aging Advisory Council, and sponsor to the Massachusetts Alzheimer’s Association. Justin also volunteers for the Paraclete Foundation, an organization that provides enrichment programs to the South Boston youth community. Prior to joining the agency, Justin earned a Bachelor’s Degree in Economics from St. Lawrence University, in Canton, N.Y., then embarked on an 8-year professional ice hockey career, in both the North American and German leagues.
Mary Napoli, RN
Lead Nurse Supervisor
Mary has been in the medical field for 20 years. She started out in local EMS system and developed a love for the field and wanted to further her education. She attended Regis College, Class of 2010, and began her career as a Registered Nurse.
Mary has a love and respect for the elderly and the disabled population. She began her career as a home care nurse, where she learned to best advocate for her client’s daily health and wellbeing. Mary also enjoys providing paraprofessionals with on–site and scheduled in-service trainings, which allows for the PNPS home care staff to provide the highest level of care to our clients and families. Mary has recently earned her CPR/AED/FIRST aide teaching certification. Mary joined the PNSP Home Care in 2017 where she strives to make a difference and advocate for her clients, families and care givers.
Harriet Reich, HHA, CNA
HHA Supervising Manager
Harriet has been working with PNPS Home Care since 2010. Starting out as an experienced Home Health Aide & Certified Nurse’s Aide, Harriet possess the natural skills and abilities to understand the home care setting. Harriet has been able to transition her role in the field to work with our active roster of Home Health Aides and CNAs. Harriet overseas and manages our employees to ensure the proper care is being delivered and that the high quality and attention to detail is provided each day by our home care staff. Harriet is responsible for the agency’s Employee Evaluations as well as The Employee of the Month Award! Harriet’s compassion for her clients and her dedication for client oversight is evident in her daily outreach to the clients and families we work with.
Jennifer began her career in healthcare at PNPS in 2010, as a certified Nursing Assistant, where she developed an affinity for geriatric care. She returned to PNPS in 2016 as a Registered Nurse after completing her BSN at Regis College. She brings clinical experience in Cardiovascular, ICU and Surgical nursing, and a dynamic ability to provide individualized client/family-focused care. She is passionate about nursing and committed to making a strong human connection with all of her patients.
Sandy joined PNPS in January 2015 to match and schedule clients with appropriate care providers. She is passionate about is ensuring that clients are delighted with the quality of their care and their relationship with PNPS.
Prior to PNPS, Sandy worked at Bose Corporation for 28 years, where she led dozens of customer-service initiatives that called for innovation, influence-building and execution. Outside of work, Sandy has been active in Meals on Wheels through her affiliation with the Northbridge Senior Center, and volunteers for Peace of Bread with the Village Congregational Church.
Billing/Payroll Coordinator &
Human Resource Manager
Laurel joined PNPS in January 2015 to help recruit and manage a growing staff of committed and qualified care providers. She brings a history of business development and entrepreneurial experience, including customer service, purchasing and bookkeeping, in addition to human resources.
Laurel is a Volunteer Team Leader for the Community Harvest Program, which supports the Worcester Food Bank, and an active volunteer in the Sutton school system and a number of town athletic programs. She holds a Bachelor’s Degree in Journalism from University of Massachusetts, Amherst.
Office Manager &
Prior to joining PNPS in April of 2016, Jen spent 28 years as a professional business manager for Colella’s Supermarket, Inc., a local family owned and operated independent retail grocery corporation. Jen brings a commitment to quality care, attention to detail and customer service to PNPS. Jen holds a Management degree from Newbury College.
Noreen Kennedy, RN
Noreen joined PNPS Home Care in 2017 and quickly made an impact with our clients and Home Care staff. Noreen studies at St. Elizabeth’s Hospital of Nursing and has been a nurse for 40 years. Most recently, Noreen spent 4 years as a Pharmacy Technician stocking, assembling and distributing medications. Noreen was also responsible for answering all client questions and inquiries by addressing the pharmacy’s customer service issues. Prior, Noreen was a private duty Registered Nurse, managing all aspects of her client’s care plans by communicating with physicians, hospitals and long-term care facilities. Noreen acts a an advocate for PNPS clients, while also bridging the needs of the client with the skill set of PNPS staff.